Account and Settings

What is a user account?

A user specific PriceGuidePro.com login registered to a Motor State wholesale account.

There can be multiple user accounts associated with each Motor State Distributing account like multiple lines on a single phone account. We encourage each user to create their own account rather than sharing user account credentials as we have "Roles" implemented if you wish to use this feature.

Related FAQs

Account and Settings

How do I know when something on my Watchlist is now available?

You will receive a notification when an item from your Watchlist is now available to order.
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Account and Settings

Will I get order and/or shipping confirmation for orders by placed via PriceGuidePro.com?

Yes, this is automatically emailed to the email address(es) registered to your account.
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Account and Settings

How do I change my billing address?

Call Motor State Distributing at: (800) 772-2678 or (269) 210-4011.
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Account and Settings

How do I remove a user from my PriceGuidePro account?

You can edit users on your account by navigating to the Account & Settings > Account Members page in PGP.
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Account and Settings

Why am I not seeing my cost?

You may be in Retail Mode.
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Account and Settings

How do I hide my cost?

Click on "You order, we ship... We make it easy" at the top-left of the page (in the black bar above the PriceGuidePro logo) to enter Retail Mode.
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Account and Settings

Can I print my cart?

Yes, you can print your cart and customize it from the shopping cart details.
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Account and Settings

Can I change my Retail Mode Settings?

Yes, you can customize your Retail Mode Settings and even add a custom logo to your PriceGuidePro from the Account & Settings tab located in the black bar at the top right-hand corner of your PriceGuidePro.com page or from Business Tools located below the search box.
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Account and Settings

How do I hide my cost?

Click on "You order, we ship... We make it easy" at the top-left of the page (in the black bar above the PriceGuidePro logo) to enter Retail Mode.
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Account and Settings

How do I upload my company's logo or text to show in Retail Mode?

You can do this from Account & Settings in the black bar in the top right corner of your PriceGuidePro page or from the Business Tools tab located below the "Lists" button.
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Account and Settings

What does it mean if there are brand restrictions on my account?

You are not allowed to sell a product or line of products due to written instructions from a manufacturer.
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Account and Settings

Are there ways to manage my account in PriceGuidePro.com?

Yes, there are numerous ways to modify your account including creating Retail Price Rules, P.O. customization, shipping methods and more.
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Account and Settings

Can I add additional users to my PriceGuidePro.com account?

Yes, you can add users to your PriceGuidePro.com account.
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Account and Settings

How do I make changes to my name, email, title/position, and or phone numbers on my account in PriceGuidePro.com?

You can go to Account and Settings>Profile and modify the desired info there.
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Account and Settings

How do I update or change a credit card?

Call Motor State Distributing at: (800) 772-2678 or (269) 210-4011. Any salesperson would be happy to assist you.
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Account and Settings

How do I reset or change my password?

Account and Settings > Profile > Change Password
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